Luxe Picnics Barbados
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    • Home
    • Gallery
    • Videos
    • Adult Packages
      • Packages for 2
      • Packages for 3-4
      • Packages for Groups
      • Engagement Packages
    • Add Ons
    • Children's Packages
      • Children Packages
      • Slumber Party Packages
      • Children's Themes
      • Book Children's Event
    • Movie Nights
    • FAQS
    • Book with Us
    • Catering
      • Get Catering Quote
    • Contact Us
Luxe Picnics Barbados
  • Home
  • Gallery
  • Videos
  • Adult Packages
    • Packages for 2
    • Packages for 3-4
    • Packages for Groups
    • Engagement Packages
  • Add Ons
  • Children's Packages
    • Children Packages
    • Slumber Party Packages
    • Children's Themes
    • Book Children's Event
  • Movie Nights
  • FAQS
  • Book with Us
  • Catering
    • Get Catering Quote
  • Contact Us

Please send us an email to bookings@luxepicnicsbarbados.com  if you cannot find an answer to your question.

We highly recommend you submit your booking request as soon as possible. This way you will have a better chance of locking in your desired date and time. We always suggest booking at least 4-8 weeks in advance however we accept bookings up to 1year prior.  Bookings made 1 day prior are subject to availability and will incur a $75 late booking fee. Bookings made within 1 week of the picnic date is considered a last minute booking and incur the late booking fee.


Once you have decided on a picnic/proposal, simply fill out our booking form and we will let you know whether we have availability for the requested date and time. If we do, we will send you a quote. Simply pay the 60% deposit via online transfer and your event is secured. Bookings are not confirmed until date/time/location have been approved and 60% deposit has be paid. The remaining balance will be due 7 days before the picnic date. Bookings made within 1 week of the picnic date is considered a last minute booking and may incur a $75 late booking fee.


We accept payments via Bank Transfer, MoneyGram or Western Union.  You will receive an invoice in USD Dollars.


 We generally give clients two options when it comes to this circumstance:

 1. Reschedule your event to a later date or time. You would simply provide a few alternative options that work for you, and we are happy to accommodate. Bookings may be rescheduled for up to one year from the original event date.

2. Keep your original booking date by transitioning the setup to an indoor location within your home, a covered patio, or a paid indoor venue, subject to availability and your approved budget.

  

Once the event has been physically set up, it can no longer be rescheduled.


Our preference, whenever possible, is to move the event indoors within your home or a covered area. Our setups translate beautifully indoors, and we always do our best to accommodate last-minute location changes.


We closely monitor weather conditions and will offer an indoor setup when available. You also have the option to reschedule up to 24–48 hours prior to your event date. If you choose to wait and then cancel or postpone on the day of the event, the full cost of the picnic and catering will apply once setup has begun.


In these situations, we are happy to deliver your catering so you can still enjoy part of the  experience, regardless of the weather.


 Our role is to ensure everything is beautifully set up and ready at your selected time and location. We arrive in advance and remain on-site until you arrive, ensuring the setup stays safe and pristine. Once you’ve arrived, we depart to give you complete privacy. At the agreed end time, we return to handle the full clean-up and pack-down, so you can simply relax and enjoy your experience. 


All  lost items, breakages or damage to items must be paid for at the items full cost.  This may include local or imported items that may carry shipping, taxes and or duties.


In both our indoor and outdoor events, we kindly request that you do not smoke in/near/ or around the setup.


Absolutely! In addition to ensuring you have a wonderful event, the safety and health of you and your guests is a priority. We make sure to properly wash and disinfect all items. We also wipe down all hard surfaces.


While we're here to make your day easier and help you create beautiful memories, we ask that you respect our time and arrive at the agreed time. We may have other bookings we need to get to, and if you're late it affects our whole schedule. 


Please let us know as soon as you know you are delayed.


 However, a fee will be charged if you are late because we can't leave until you arrive.


0-20 min no charge,


20+ min $45,


45+ min $75,


At an hour we have the right to pack up the event without refund.


 Please also note that your event time starts from the originally agreed time whether you are late or not.


 No. You are responsible for the items until we return to pack them up at the arranged time. If you would like to leave earlier than the agreed time, please provide us a 1hour notice via phone call or WhatsApp. There are no refunds for unused time. 


If location and time availability permits, we are happy to allow you to extend your 2 hour booking as follows:

+ $75 for additional  hour up to 2 additional hours max.

We’ll need to know at time of booking if you think you’d like to extend it.


In some cases if you are having a great time and spontaneously decide you would like to stay a bit longer, you can text us and once again, if location and time availability permits, we will happily allow you to extend your booking as follows:

+ $100 for each additional hour payable on arrival

Overnight bookings will quoted on a case by case basis.


 

Yes. If you have any dietary requirements do not hesitate to let us know.

We are more than happy to accommodate your needs.

Just make a note when completing your booking and we'll be in contact to confirm your request. If you have a nut allergy, please know that even though we try our best, we cannot guarantee any cross contamination.


Cancellations received up to and including fourteen days prior to the event, will be 40% refunded within 30 days. Notice to cancel received thirteen or less days prior to the event will not be refunded. No refund is given if the event is rescheduled due to an act of God, catastrophe, epidemic or pandemic but the full payment can be transferred to another date within 1yr of the booking subject to availability.


 Yes the locations listed on our booking form do have delivery charges included in your rate but some locations not listed on our booking form may incur a delivery charge  and will be quoted before the event.


 For setups at Bottom Bay and other locations that are not easily accessible, an additional logistics fee applies. While delivery is typically included in our setups, Bottom Bay in particular requires navigating a long beach access with multiple steps down to the sand. Given the number of items involved in creating a full Luxe picnic experience, extra staff are needed to safely transport all equipment to and from the beach.


This additional support allows us to complete your setup efficiently while maintaining the high standard, care, and signature aesthetic that Luxe Picnics Barbados is known for.


Garbage should not be left strewn around.  A cleanup fee of $100 will be charged if theevent is not left in a tidy state.  We are happy to dispose of your garbage.


Yes we do! Send us an email to order your gift certificate. They make wonderful unique gifts . 


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